Refund Policy

Thank you for shopping at WEGENCY.

Please read this policy carefully. This is the Return and Refund Policy of WEGENCY. We want to ensure that our customers have a rewarding experience while they are exploring, evaluating, and purchasing our digital products.

1. Digital Products

We issue refunds for our digital products only under specific conditions. As our products are purely digital and delivered instantly (eBooks, guides, templates), we generally do not offer refunds once the purchase is completed and the download link has been provided.

However, we may grant a refund if:

• The digital product is demonstrably defective or corrupted.
• You have not downloaded the file (we can verify access logs on our end).
• There was a duplicate charge for a single order.

2. Requesting a Refund

If you believe you are eligible for a refund, you must submit a refund request within 14 days of your purchase. To submit a request, please contact us with your order number and the reason for your request.

3. Processing Time

If your refund request is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

4. Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: Wegency.official@gmail.com
• By phone: +447413069886